Services for your mental health, addiction, free wifi and more

Hamilton County is a caring community and the opportunities for support during difficult times, especially during COVID-19, are available across the county. There are many more services than those listed here. The list will continue to grow so that all Hamilton County residents survive to thrive.

Food Assistance

Food Assistance Resources Page

A network of community partners are working to ensure that those in Hamilton County who need food are provided that assistance. Visit our Food Assistance page for resources for both immediate and long-term needs.


Internet Bill Savings

Affordable Connectivity Program

United Way of Greater Cincinnati and Hamilton County want you to know about a federal program that may save you $30 on your monthly internet bill. The Affordable Connectivity Program (ACP) helps households pay for internet service and connected devices, such as a laptop or tablet. You may qualify if you meet one of the following:

  1. Your household income is 200% below the poverty threshold
  2. You or your child participate in government assistance programs such as SNAP, Medicaid, WIC or other programs

To apply online, visit You can also download, print and complete a paper application. If you need assistance completing the application, a United Way Care Coordinator can help. To contact us, call 211 or (513) 721-7900. You can also schedule an appointment for in-person application assistance at



Free Public WiFi

Cincinnati Bell

Get Fioptics Wi-Fi for free at all of these local hotspots with the Connect Cincinnati app.


Cincinnati Public Library

The Cincinnati Public Library provides free public Wi-Fi 24/7 outside of the Public Library buildings, including parking lots. Below is a map listing all Cincinnati Library locations.


Cincinnati Recreation Commission
Hamilton County & Cincinnati Parks

Cincinnati Park Board – Nature Centers


Hamilton County Great Parks



Tax Preparation (United Way)

United Way of Greater Cincinnati believes all individuals deserve economic well-being. Our Free Tax Prep initiative provides free income tax preparation and filing services. Funded by the Department of Treasury and Internal Revenue Service (IRS), Free Tax Prep is powered by our network of hundreds of committed volunteers dedicated to helping families and individuals have stronger financial futures and experience less stress during filing. Many hardworking people in our region qualify for tax credits, including the Earned Income Tax Credit (EITC) and Child Tax Credit, but are not getting the full refund they deserve. United Way can help. In addition, Free Tax Prep also helps families save an average of approximately $300 in tax preparation fees.


Tax Preparation (CAA)

For help with taxes, from January-April, Community Action Agency (CAA) provides tax return preparation services at no cost to individuals who qualify for the Earned Income Tax Credit.  Refunds can be deposited into your checking account, or you can have a check mailed to your address.


CALL(513) 569-1840, option 4

Tax Preparation (Public Library)

Filing tax forms can be tricky, and even more so if you’ve had major changes in your life such as a new job or new home. This year, let the experts help you. The Library is partnering with United Way and AARP to offer free tax assistance to low- to moderate-income families at multiple Cincinnati & Hamilton County Public Library locations.


Treasurer’s Optional Payment (TOP) Program

The Hamilton County Treasurer provides the Treasurer’s Optional Payment (TOP) Program, which allows residential and commercial property owners to prepay their real estate taxes in installments. The program is voluntary and allows property owners to prepay each future tax bill in five installments. It is similar to an escrow account with a financial institution. There is no service charge associated with the program.


CALL(513) 946-4788


FEMA Funeral Assistance Program

Beginning on April 12, 2021, FEMA will accept applications for the Funeral Assistance Program. Financial assistance will be provided for funeral expenses incurred after Jan. 20, 2020 for COVID-19 related deaths.


INFOFEMA Funeral Assistance Program

CALL(844) 684-6333

Legal Help for Seniors

Help for Seniors provides legal help and help with long-term care options.